Elevator and Escalator Outages

Find out which elevators and escalators are currently out of service at trainstations and will be repaired or replaced in the near future.

Elevator defective? There is a remedy!

With the help of the BVG Muva Aufzugersatz (lift substitute service), you can get an alternative, barrier-free travel option at certain S-Bahn and underground stations if a lift is not available, at no extra cost to your ticket or with a valid disability card by calling the BVG Muva call centre on + 49 30 256 55 555 or via app. Aids such as walking sticks and wheelchairs are accepted. This offer currently applies for:

S1 Wittenau <> Rathaus Steglitz
S2 Bornholmer Straße <> Schichauweg
S25 Tegel <> Südende
S26 Wittenau <> Südende
S3 Zoologischer Garten <> Karlshorst
S41 / S42 Westhafen <> Bundesplatz
S5 Zoologischer Garten <> Friedrichsfelde Ost
S7 Zoologischer Garten <> Friedrichsfelde Ost
S75 Zoologischer Garten <> Warschauer Straße
S8 Bornholmer Straße <> Treptower Park
S85 Wittenau <> Treptower Park
S9 Zoologischer Garten <> Treptower Park

U1: Warschauer Straße <> Uhlandstraße
U2: Schönhauser Allee <> Zoologischer Garten
U3: Warschauer Straße <> Spichernstraße
U4: Nollendorfplatz <> Innsbrucker Platz
U5: Hauptbahnhof and Biesdorf-Süd
U6: Alt Tegel <> Alt Mariendorf
U7: Berliner Straße <> Neukölln
U8: Wittenau and Hermannstraße
U9: Osloer Straße <> Rathaus Steglitz

Elevators

Urban transport

Between northern entrance and S-Bahn platform, track 1 and 2 (northern corner of the platform, trains in the direction of Gesandbrunnen or Schönhauser Allee) not available

Escalators

Urban transport

Form the foyer of the station downwards to S-Bahn platform, track 1 and 2 (centre of the platform, trains in the direction of Gesandbrunnen or Schönhauser Allee) not available

Escalators

Urban transport

From upper level 2 (S-Bahn platform, track 15 and 16, westside) downwards to upper level 1 entrance hall (near Backwerk) currently no access for technical Information

Regional traffic / long-distance traffic

From lower level 1 (central section, crossover from parking garage) downwards to lower level 2 (lower platform, track 3 and 4, northern section, platformsection E) not available
From upper level 2 platform 13 and 14 (mainline rail platform) westside section D downwards to upper level 1 entrance hall not available
From lower level 1 (central section, crossover From parking garage) downwards to lower level 2 (lower platform, track 1 and 2, northern section, platformsection E) not available

Escalators

Regional traffic / long-distance traffic

In the western part of the pedestrian tunnel from Erich-Steinfurth-Straße upwards to the S-Bahn platform, track 10 and 11 not available
In the eastern part of the pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
From main floor upwards to lower level (parking garage) not available (under construction)
From western pedestrian tunnel from Erich-Steinfurth-Straße upwards to S-Bahn platform, track 8 and 9 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 2 and 3 not available (under construction)
From main floor upwards to the galery near by "S-Bahn Kundenzentrum" not available (under construction)
In the western pedestrian tunnel from foyer of the station upwards to the S-Bahn platform, track 10 and 11 not available (under construction)
In the central part of the pedestrain tunnel from the foyer of the station upwards to regional- and mainline rail, track 6 and 7 not available (under construction)
In the western part of the pedestrian tunnel from the foyer of the station upwards to the S-Bahn platform, track 8 and 9 not available

Elevators

Urban transport

Between lower level S-Bahn platform, track 1 and 2 (centre of the platform) and the upper S-Bahn platform, track 11 and 12 (nordwest corner of the platform) not available
Between foyer building (Hildegard-Knef-Platz) and the upper S-Bahn platform, track 11 and 12 (nordwest corner of the platform) not available

Escalators

Urban transport

From the upper S-Bahn platform, track 11 and 12 (northwestern corner of the platform) downwards to the westside entrance hall not available
From the lower level S-Bahn platform, track 1 and 2 (south corner of the platform) upwards to the upper S-Bahn platform, track 11 and 12 (northwestern corner of the platform) not available

Elevator and Escalator Outages

Elevator defective? There is a remedy!

S+U Alexanderplatz

S Altglienicke

S Baumschulenweg

S Betriebsbahnhof Rummelsburg

S Bornholmer Straße

S+U Brandenburger Tor

S+U Bundesplatz

S+U Frankfurter Allee

S Friedrichsfelde Ost

S Friedrichshagen

S+U Gesundbrunnen

S Greifswalder Straße

S Hackescher Markt

S+U Hauptbahnhof

S+U Hermannstraße

S Hohen Neuendorf

S Humboldthain

S+U Jungfernheide

S Karow

S Köllnische Heide

S+U Lichtenberg

S+U Messe Nord / ZOB

S Messe Süd (Eichkamp)

S+U Neukölln

S Nordbahnhof

S Oranienburg

S Oranienburger Straße

S Ostbahnhof

S Ostkreuz

S Pankow-Heinersdorf

S Plänterwald

S Potsdam Hbf

S+U Potsdamer Platz

S Rummelsburg

S Schöneweide

S Storkower Straße

S Südkreuz

S Tegel

S Treptower Park

S+U Westhafen

S Wildau

S Wilhelmshagen

S+U Zoologischer Garten

U Alt-Mariendorf

U Bismarckstraße

U Rathaus Neukölln

U Spichernstr.

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