Location in the City
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Information about this station
Facilities
Mobility Disorders
- to platform 5/6 (S-Bahn)
- From eastern tunnel upwards to regional- and mainline rail platform, track 3 and 4
- between plattform 3-4 and mainhall (ground floor)
Ticket Office
S-Bahn Customer Center
Location
Berlin Zoologischer Garten station
Hardenbergplatz 13
10623 Berlin
Right next to the DB travel center, in the former baggage hall of the reception building, entrance Jebenstraße
Opening hours
| Monday – Friday | 08:00 - 20:00 |
| Saturday | 09:00 - 18:30 |
| Sunday, Holiday | 09:00 - 18:30 |
DB Travel Center
Location
Berlin Zoologischer Garten station
Hardenbergplatz 13
10623 Berlin
In the former baggage hall of the reception building, entrance Jebenstraße
Opening hours
| Monday – Friday | 08:00 - 19:00 |
| Saturday | 10:00 - 17:30 |
| Sunday, Holiday | 10:00 - 17:30 |
Equipment
- Bike parking
- Ticket machine: 6x
- Restroom: In the main hall
- Ticket stamping machine: 10x
- Taxi
- Info point: 1x
Mobility aids
- Accessibility
- Elevators (4)
Urban transport
- to platform 5/6 (S-Bahn)not availableAnlage steht auf Grund von Baumaßnahmen bis Dez. 2024 nicht zur Verfügung.
- Platform U2 direction Ruhleben <> platform U9available
- street <> platform U2 direction Pankow (facility of the BVG)available
- Intermediate level der U2 <> streetavailable
- Escalators (12)
Regional traffic / long-distance traffic
- From eastern tunnel upwards to regional- and mainline rail platform, track 3 and 4not available
- between plattform 3-4 and mainhall (ground floor)not available
- From eastern tunnel upwards to regional- and mainline rail platform1/2 Eastavailable
- From regional- and mainline rail platform, track 1 and 2 downwards to eastern tunnelavailable
- available
- available
- available
- available
- plattform 3-4, middleavailable
- From regional- and mainline rail platform, track 3 and 4 downwards to eastern tunnelavailable
Urban transport
- From S-Bahn platform, track 5 and 6 (centre of the platform) downwards to the foyer of the stationavailable
- From Hardenbergstraße (beneath the bridge/supermarket Ulrich) upwards to S-Bahn platform, track 5 and 6 (western corner of the platform)available
Departure times
Current departure times
{ "station":122 }
Regular departure times
Timetable valid for several months without consideration of construction projects.
Weekdays
Constructions & disruptions 9
Back to overview
Treptower Park <> Spandau
No Service
Information
- no S-Bahn service with the S9
- Please use the bypass via Ostkreuz and the S3
- Please note the further information regarding this timetable change.
- Please use the timetable information before starting your journey.
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Schöneweide <> Spandau
Train service changed
Information
- kein S-Bahnverkehr:
- Schöneweide <> Baumschulenweg
- Treptower Park <> Warschauer Straße (S9-Kurve), bitte Umfahrung über Ostkreuz mit Umstieg und Bahnsteigwechsel nutzen.
- Fahrplanänderung
- Bahnsteigänderung
- in Treptower Park, Baumschulenweg und Schöneweide
- Beachten Sie bitte die weiteren Hinweise zu dieser Fahrplanänderung.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Back to overview
at night
Westkreuz > Mahlsdorf
Train service changed
Information
- Timetable change:
- Westkreuz > Mahlsdorf
- Platform change in Wuhletal and Biesdorf
- Please note the further information about this timetable change.
- Please use the timetable information before starting your journey.
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Tiergarten <> Charlottenburg
Shuttle Service
Information
- Ersatzverkehr mit Bussen:
- Bus: Tiergarten <> Charlottenburg
- Wir informieren Sie an dieser Stelle sobald weitere Informationen vorliegen.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
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at night
Alexanderplatz > Grunewald
No Service
Information
- Der Zug Flughafen BER ab 0:49 Uhr nach Grunewald (an 1:55 Uhr) endet bereits um 1:32 Uhr in Alexanderplatz.
- Der Zug fällt von Alexanderplatz bis Grunewald aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
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at night
Charlottenburg > Warschauer Straße
No Service
Information
- Der Zug Charlottenburg ab 3:02 Uhr nach Flughafen BER (an 4:00 Uhr) beginnt erst um 3:26 Uhr in Warschauer Straße.
- Der Zug fällt von Charlottenburg bis Warschauer Straße aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
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at night
Westkreuz > Warschauer Straße
No Service
Information
- Der Zug Westkreuz ab 3:12 Uhr nach Flughafen BER (an 4:16 Uhr) beginnt erst um 3:39 Uhr in Warschauer Straße.
- Der Zug fällt von Westkreuz bis Warschauer Straße aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
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at night
Westkreuz > Ostbahnhof
No Service
Information
- Der Zug Westkreuz ab 3:32 Uhr nach Flughafen BER (an 4:36 Uhr) beginnt erst um 3:57 Uhr in Ostbahnhof und fällt von Westkreuz bis Ostbahnhof aus.
- Der Zug fällt von Westkreuz bis Ostbahnhof aus.
- Bitte nutzen Sie vor Fahrtantritt die Fahrplanauskunft.
Contact
Station Operator
Geschäftsbereich Personenbahnhöfe:
DB InfraGO AG
Europaplatz 1
10557 Berlin
Help / Contact: The 3-S-Central
For questions or advice on service, safety, or cleanliness at the station, the 3-S-Central Berlin is available 24 hours a day:
- Tel.: +49 030 297-1055
- Website
Safety at the Station
If you or any other passenger requires assistance, witnessed a crime, or discovered property damage of any kind, please contact:
- On-site personnel: supervisory staff, security guards, DB Service Store employees, ticketing staff, or, in extreme cases, train drivers.
- The Federal Police Headquarters, Berlin: Tel .: +49 0800 6 888000
- Any other police department.
- The security control center of S-Bahn Berlin: Tel +49 030 297 51114
Station cleanliness
- Learn more about cleanliness at the stations
- Report garbage or grime directly to our cleaning teams via WhatsApp: +49 157 923 628 36
- Report vandalism at +49 30 297-51114 and receive a reward of up to € 1,000.
Accessibility On The Go
Advertising
- Advertising spaces inside the Berlin S-Bahns
- You can apply for advertising at train stations at www.stroeer.de (Website in german)
Fare zones
The tariff area of the Verkehrsverbund Berlin-Brandenburg (VBB) includes the federal state of Berlin and the state of Brandenburg with its administrative districts and independent cities of Brandenburg, Cottbus, Frankfurt (Oder) and Potsdam.
Berlin and the surrounding regions are divided into fare zones a, b and c gegliedert.
Fare zone Berlin a includes the city center of Berlin, including the S-Bahn-Ring.
Fare zone Berlin b begins outside the S-Bahn ring and reaches to the city limits.
Fare zone Berlin c includes both the outskirts of Berlin and the city of Potsdam.